Outsourcing, as the PRA defines it in SS2/21, is an arrangement under which a service provider performs a process, a service or an activity that the firm would otherwise carry out itself.
The head of third-party risk owns the oversight of everything inside that definition: the register, due diligence before signing, monitoring after it, and the notifications to the PRA, which expects to hear before a firm enters or significantly changes a material outsourcing arrangement. Accountability sits higher up. SS2/21 is blunt that senior managers cannot outsource their responsibilities, and outside small firms one of them holds PR X, the prescribed responsibility for the firm’s obligations under outsourcing.
It is not a senior management function, so it is usually a certification function, certified by the firm as fit and proper each year rather than approved by the regulator. It sits in the first line under the chief operations officer, SMF24, or in the second line under the chief risk officer, SMF4, in a risk function the PRA requires to be independent of the operational functions. The first question we settle in a brief is which senior manager holds PR X, and whether this hire does that work for them or challenges it. The answer changes who we approach.
Sources: PRA SS2/21, November 2024, paragraphs 2.1, 4.3 and 5.14; PRA Rulebook, Allocation of Responsibilities Part, rule 4.1(21), Senior Management Functions Part, rules 3.4 and 3.8, Risk Control Part, rule 3.4, and Certification Part, rule 2.1.